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FAQ

What teams ask before they start

Straight answers on product, coverage, credentials, and billing — the briefing we would give a new engineering lead.

What does Finatic actually replace?

The institution-specific work: authorization flows, session handling, and mapping accounts, positions, orders, and balances. You keep the product. Finatic is the connection layer.

Do you store broker usernames and passwords?

Most institutions connect through OAuth, API keys, tokens, or a broker-hosted flow. Finatic does not ask your product to collect those secrets. A small number of brokers only expose username-and-password APIs; for those, credentials are encrypted at rest and used only to establish and maintain the session.

Is there a free tier?

Yes. Free includes up to five connected users, one connection per user, webhook delivery, and 1,000 API calls per month. No credit card required.

Product

What does Finatic actually replace?

The institution-specific work: authorization flows, session handling, and mapping accounts, positions, orders, and balances. You keep the product. Finatic is the connection layer.

What can I build on the API?

Portfolio products, trading consoles, reporting, risk, and ops tools. Client and server SDKs share the same concepts in TypeScript and Python.

Do I need a live brokerage to start?

No. Sandbox keys and generated data let you prove account, order, position, and balance workflows before a user connects an institution.

Connections and data

Which institutions do you support?

The live catalog is on the integrations pages — each brokerage has its own profile for auth method, data, and trading support. Coverage expands with the institutions our customers need.

How does data stay fresh?

Finatic synchronizes with broker APIs on a cadence aligned to the institution and your engagement. Your product reads a consistent model instead of operating each connection yourself.

Can users connect more than one brokerage?

Yes. Connection limits depend on the plan. Free includes one connection per user; Enterprise is sized to your volume.

Security

Do you store broker usernames and passwords?

Most institutions connect through OAuth, API keys, tokens, or a broker-hosted flow. Finatic does not ask your product to collect those secrets. A small number of brokers only expose username-and-password APIs; for those, credentials are encrypted at rest and used only to establish and maintain the session.

How is data protected in transit and at rest?

Brokerage data is encrypted in transit and at rest. Sessions are authenticated before account-scoped reads or trading.

Billing

Is there a free tier?

Yes. Free includes up to five connected users, one connection per user, webhook delivery, and 1,000 API calls per month. No credit card required.

When do we need Enterprise?

When you need production volume, custom rate limits, dedicated support from our integration team, or commercial terms that match how your organization buys software.

Can we cancel or change plans?

You remain in control of your subscription. Enterprise volume, support, and terms are designed with you as the product grows. Invoices live in the billing console.

Still deciding if Finatic fits?

Read a use case, inspect an institution, or talk to the integration team.